Shipping & Delivery
Product Delivery Schedule
1. Ready Stock Product
- For transactions made from Monday to Friday before 2 pm, the product will be dispatched on the same day
- For transactions occurring from Friday after 2 pm to Sunday, the product will be sent on the following Monday
- Transactions on national holidays will be processed and sent on the first operational day following the holiday
2. Pre Order Product
- Pre-order product(s) will be delivered 5 to 10 working days after the payment settlement
Services
- We utilize JNE services for domestic product delivery
- We utilize Citylink Express (www.citylinkexpress.com) and DHL Express (www.dhl.co.id) for international shipping
Policy
- Please ensure that you provide us with a clear and complete address, as it is the customer's responsibility if the package cannot be delivered due to an incomplete address or no recipient at the given address
- For international shipping: provisions, customs, and tax costs will depend on each country's regulations