Product Exchange, Returns, and Refunds

General Policy

  • Any claim must provided with unboxing video
  • We offer refund and/or exchange within the first 20 days of your purchase, if 20 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind
  • To be eligible for a exchange, your item must be unused and in the same condition that you received it (and must be in the original packaging)

Exchange

  • The exchange can only be replacing the product with the same one
  • The product(s) must fulfill the following conditions:
  1. Defective
  2. Damaged (after being proved that the damage is not caused by the shipment)
  3. Wrong product

Refunds

  • Refunds can only be given for 50% of the total price of the product price