Service & Repair

  • Free repair for findings (earring stud, necklace joint, etc) with no time limit.
  • Broken parts can be replaced with additional cost (terms and conditions may applies).
  • Customer will responsible for the shipping cost of sending the products to us.
  • We are not responsible for damaged products due to shipping. Products become the responsibility of the carrier once it is shipped. However, if you have any issues regarding product condition caused by shipping, do not hesitate to contact us and we will be glad to assist you.